Overview of Our Australian Terms and Conditions

This page sets out the terms and conditions that apply to your use of Chicken Road as an Australian user. You will find information about how you may use our review content, how we handle your data, our approach to payments referenced on our site, responsible gambling expectations, and key legal notices. By accessing or using this website, you acknowledge that you have read, understood and agree to these terms as updated from time to time.

General terms for using chickenroads-au.com

1. Nature of our services

chickenroads-au.com is an independent information and review website focusing on online gambling and betting services that may be available to users in Australia. We do not operate an online casino, sportsbook or any wagering facility and we do not accept or process bets or deposits.

Our service is limited to:

  • Publishing reviews and comparisons of third party gambling operators
  • Providing general information about gambling products and regulations
  • Supplying educational content about safer gambling practices
  • Referring users to third party operators through links, banners or other references

You remain solely responsible for any decisions to visit, register with or gamble on third party websites featured or mentioned on our platform.

2. Acceptance of terms

By accessing, browsing or using chickenroads-au.com, you agree to be bound by these terms and conditions, our Privacy Policy and any other policies or notices presented on the website. If you do not agree, you must stop using the site.

You acknowledge that:

  • Use of this website is at your own risk
  • Information published here is general in nature and not tailored to your personal circumstances
  • You will independently check whether any third party service is legal for you based on the laws of your state or territory and your individual situation

3. Eligibility and local legal requirements

To use this website you must:

  • Be at least 18 years of age
  • Be legally allowed to view information about gambling in your jurisdiction
  • Use the website for personal, non-commercial purposes only

If you proceed to any third party gambling site, further eligibility rules will apply, including local state or territory law, operator licence conditions and identity verification requirements. Those rules are set by the relevant operator and regulator, not by us.

4. Independent information and no legal or financial advice

Content on chickenroads-au.com is provided for information and entertainment purposes. It should not be relied on as:

  • Legal advice
  • Financial or investment advice
  • Personal gambling recommendations

You should obtain independent professional advice before acting on any information where appropriate. You should also review each operator’s own terms, privacy policy, and licence details before deciding to use their services.

5. Changes to terms and content

We may modify these terms, our policies or any part of the website at any time. Updated terms apply from the time they are published on the site.

We may also:

  • Add, remove or alter reviews, rankings and operator listings
  • Correct errors, inaccuracies or omissions in our content
  • Suspend or discontinue any part of the website

Your continued use of the site after changes indicates your acceptance of the updated terms.

6. Proper and responsible use of the website

You agree that you will not:

  • Use the website for any unlawful purpose
  • Attempt to interfere with the operation or security of the site
  • Use automated tools to scrape or harvest data from our pages
  • Post or transmit any harmful, defamatory, offensive or misleading material
  • Misrepresent your age, identity or location

You must ensure that any information you provide to us is accurate and up to date.

7. Intellectual property and content protection

Unless otherwise noted, all content on chickenroads-au.com is owned or licensed by us, including:

  • Text, reviews and guides
  • Logos, branding and design elements
  • Images, graphics and layouts
  • Site structure and underlying code

You are granted a limited, non-exclusive, revocable licence to access and view the site for personal, non-commercial use.

You must not, without our prior written consent:

  • Copy, reproduce or republish substantial parts of our content
  • Modify, translate or adapt our content for other websites or publications
  • Use our trademarks or branding in any way that suggests endorsement or partnership

You may link to our pages in a fair and lawful manner that does not damage our reputation and does not suggest any form of association or approval where none exists.

8. Third party websites and affiliate links

Our website contains links to third party sites, including online casinos, sportsbooks and other gambling-related services. These sites are not controlled or operated by us.

You acknowledge that:

  • We do not operate, manage or control any third party gambling services
  • We do not guarantee that third party information is accurate, current or suitable for you
  • Your relationship is solely between you and the third party operator

We may receive commissions or other benefits when you visit or sign up to a third party site through our links. This does not affect the information we provide, but you should take this commercial relationship into account when viewing our content.

9. Liability and disclaimers

To the maximum extent permitted by law and subject to your rights under the Australian Consumer Law:

  • Our website and content are provided on an “as is” and “as available” basis
  • We do not guarantee uninterrupted access, error-free operation or complete accuracy of information
  • We are not liable for any loss arising from your use of or reliance on our site or any third party site we reference

In particular, we are not responsible for:

  • Losses related to gambling or betting activities undertaken on third party websites
  • Loss of profits, revenue, data or opportunities
  • Any indirect or consequential loss or damage

Nothing in these terms limits liability that cannot be limited under applicable law.

10. Indemnity

You agree to indemnify and hold us harmless from any claims, losses, damages, costs or expenses arising out of:

  • Your breach of these terms
  • Your misuse of the website
  • Any violation of law or third party rights by you while using this site

11. Governing law and jurisdiction

These terms are governed by the laws of Australia. To the extent permitted by law, you agree that any disputes relating to these terms or your use of the website will be subject to the non-exclusive jurisdiction of the courts of Australia. This does not limit any mandatory protections provided under the laws of your state or territory.

Information on payments and financial transactions

1. Our role in payments

chickenroads-au.com does not accept deposits, process withdrawals or hold customer gambling funds. Any deposits, wagers or withdrawals are conducted directly between you and the third party gambling operator.

Information about payment methods and transaction rules published on our site is provided for reference only. You must check the relevant operator’s current terms and payment rules to confirm details.

2. Deposits to gambling operators

When you choose to deposit funds at a third party operator featured on our site, the following points commonly apply, subject to the operator’s own rules:

  • Available methods may include debit or credit cards, prepaid cards, bank transfers, and selected e-wallets
  • Minimum and maximum deposit limits are set by the operator and may vary by method
  • Fees may be charged by payment providers or the operator, which you should review before confirming a transaction
  • Some methods may not qualify for certain bonuses or promotions

You remain responsible for ensuring that your chosen payment method is legally permitted for online gambling in your jurisdiction and that you are the authorised holder of the account or card.

3. Withdrawals from gambling operators

When you request a withdrawal from a third party operator:

  • The operator’s terms govern eligibility, processing times and limits
  • Identification checks may be required before any payout
  • Withdrawals may, in many cases, be processed through the same method used for depositing, where feasible

You should:

  • Review any pending wagering requirements or bonus conditions
  • Confirm any applicable withdrawal fees
  • Ensure that your account details are accurate and belong to you

4. Limits, fees and timeframes

Operators may apply:

  • Minimum and maximum transaction amounts per deposit or withdrawal
  • Daily, weekly or monthly limits on transfers
  • Fees for particular methods or currency conversions
  • Different processing times for each payment method

Our reviews aim to summarise these features. They may change without notice, so you should confirm current limits, fees and timeframes on the operator’s website.

5. Transaction security and verification

The gambling operators we review commonly use security measures to protect payments, including:

  • Secure Socket Layer (SSL) or Transport Layer Security (TLS) encryption
  • Secure payment gateways
  • Fraud detection and monitoring tools

You will typically be required to complete Know Your Customer (KYC) checks before you can withdraw significant amounts. This may involve providing:

  • Proof of identity, such as a passport or driver licence
  • Proof of address, such as a utility bill or bank statement
  • Proof of payment method ownership

If you do not complete verification as requested by the operator, your ability to transact may be restricted or your account may be suspended. These processes are controlled by the operator to meet legal and regulatory requirements, including Anti Money Laundering (AML) obligations.

6. Cancellations, suspensions and chargebacks

Gambling operators may cancel, delay or suspend transactions where required by law, regulation or internal policies. Common reasons include:

  • Incomplete or failed identity verification
  • Suspected fraud, money laundering or misuse of payment methods
  • Breach of the operator’s terms and conditions

Chargebacks initiated through your bank or card provider may lead to account restrictions at the operator’s discretion.

Any dispute relating to deposits, withdrawals, declined payments or chargebacks must be raised directly with the relevant operator and, if required, your financial institution. chickenroads-au.com does not have access to your transaction records and cannot intervene or resolve payment disputes on your behalf.

7. Currency and conversion

Where we mention amounts in Australian dollars (AUD), this is for convenience and comparison. Operators may support multiple currencies and may apply their own exchange rates or conversion fees. You should always review the relevant operator’s currency information before depositing funds.

Responsible gambling and player protection

1. Our stance on responsible gambling

chickenroads-au.com supports responsible gambling practices in line with Australian standards. Gambling should be viewed as a form of entertainment, not a way to earn income.

By using our site and any third party services we reference, you agree that you will:

  • Gamble only if you are over 18 and legally permitted to do so
  • Never gamble more than you can afford to lose
  • Avoid chasing losses or betting under the influence of alcohol or drugs
  • Seek help if gambling stops being enjoyable or begins to cause harm

2. Information and education

We aim to provide clear information about:

  • How gambling products function, including RTP (return to player) ranges and house edge, where relevant
  • Typical risks associated with frequent or high-stakes gambling
  • Responsible gambling tools provided by licensed operators

Our content does not guarantee outcomes or winning strategies. Odds always favour the house and losses are a significant risk.

3. Tools for managing your gambling

Most reputable operators reviewed on our site offer practical tools to help you manage your activity. These usually include:

  • Deposit limits: Set daily, weekly or monthly limits on the amount you can deposit
  • Bet and loss limits: Control how much you can stake or lose during a period
  • Session reminders or time limits: Receive alerts or automatic logouts after set durations
  • Cooling off periods: Temporarily suspend your gambling account for a short period
  • Self-exclusion: Exclude yourself from gambling services for extended periods

You should familiarise yourself with the tools provided by any operator you use and apply settings that align with your circumstances.

4. Self-exclusion and blocking tools

If you believe your gambling is becoming problematic, consider:

  • Requesting self-exclusion from one or more operators
  • Installing blocking software that restricts access to gambling sites and apps on your devices
  • Asking your bank about blocking gambling-related transactions where available

These tools are administered by third parties and operators. chickenroads-au.com cannot manage or override self-exclusion on your behalf.

5. Recognising problem gambling

Warning signs that gambling may be causing harm include:

  • Spending more time or money on gambling than you intended
  • Hiding or lying about your gambling from family or friends
  • Borrowing money to gamble or to cover gambling losses
  • Neglecting work, study or family responsibilities
  • Feeling anxious, depressed or irritable when not gambling

If you notice these signs in yourself or someone close to you, it is important to seek support promptly.

6. Support and help services in Australia

If you are worried about your gambling, confidential help is available in Australia:

State and territory services are also available, such as:

These organisations operate independently of chickenroads-au.com.

7. Minors and restricted access

Gambling content and services are intended only for individuals aged 18 or older. You must not:

  • Share access to gambling sites or accounts with anyone under 18
  • Encourage or permit minors to view or interact with gambling content

If you share a device with minors, consider using parental controls, content filters and separate user accounts to prevent access to gambling-related material.

Anti money laundering and compliance information

1. Regulatory context in Australia

Gambling operators that accept Australian customers are subject to Anti Money Laundering and Counter Terrorism Financing (AML/CTF) obligations, including requirements under the Anti Money Laundering and Counter-Terrorism Financing Act 2006 and oversight by AUSTRAC.

chickenroads-au.com is an information and review site. We are not a reporting entity under that Act and we do not handle customer gambling funds. However, we support robust AML/CTF controls by the operators we reference and we take legal compliance seriously in our own operations.

2. Our compliance approach

Within the limits of our role as a review platform, we:

  • Aim to feature operators that hold appropriate licences in their relevant jurisdictions
  • Consider whether operators disclose AML/CTF commitments in their terms and policies
  • Avoid promoting any operator where we have substantial concerns about compliance or customer safety

We do not guarantee that any particular operator is compliant or suitable for you. You should always review licence details, regulatory information and AML/CTF policies on the operator’s website.

3. KYC and identity checks at operators

Licensed operators are usually required to perform Know Your Customer (KYC) checks to:

  • Confirm your identity
  • Verify your age
  • Understand your location and, in some cases, your source of funds

This may involve collecting and verifying:

  • Identification documents
  • Address documents
  • Payment method information

If you choose to use a third party operator, you agree to comply with their KYC procedures and provide accurate, truthful information. Failure to do so may lead to restrictions on your account or access to funds.

4. Monitoring and suspicious activity reports

Gambling operators typically monitor transactions and account behaviour to identify patterns that may be linked to money laundering or terrorism financing. Indicators can include:

  • Unusual deposit and withdrawal patterns
  • Use of multiple payment methods or accounts without clear reason
  • Apparent use of gambling to move or disguise funds rather than for entertainment

Where required, operators may report suspicious matters to AUSTRAC or other competent authorities without notifying you.

5. Account restrictions, freezing and closure by operators

If a gambling operator identifies behaviour it considers suspicious or inconsistent with its AML/CTF obligations, it may:

  • Request additional information or documents from you
  • Delay or block deposits and withdrawals
  • Restrict or suspend your gambling account
  • Close your account and, in some circumstances, retain or freeze funds as permitted by law or licence conditions

These decisions are made by the operator and relevant authorities, not by chickenroads-au.com. We do not have access to your operator account, balances or transaction history and cannot influence AML/CTF decisions.

6. Your responsibilities

When you engage with any gambling operator linked from our site, you must:

  • Use only lawful and legitimate sources of funds
  • Ensure that payment accounts and cards are in your own name, or that you are properly authorised
  • Provide accurate, complete information during registration and verification
  • Cooperate reasonably with any AML/CTF checks

Using gambling services to transfer or conceal the origin of funds may be a criminal offence under Australian law.

Privacy policy and data protection

1. Scope of this privacy section

This section explains how chickenroads-au.com collects, uses, stores and protects personal information in the context of Australian privacy standards, including the Privacy Act 1988 and the Australian Privacy Principles, where applicable.

By using the website, you consent to our handling of your personal information as described in this section and in any standalone privacy policy published on the site.

2. Types of data we collect

Information we may collect includes:

Information you provide directly

  • Contact details, such as email address, when you subscribe, submit a form or contact us
  • Feedback, reviews or messages you send through our contact channels

Information collected automatically

  • Technical data, such as IP address, browser type, device type, operating system and approximate location
  • Usage data, such as pages visited, time spent on each page, referring URLs and click patterns

Cookies and similar technologies

We may use cookies and similar tools to:

  • Remember your preferences
  • Analyse site traffic and user behaviour in aggregate
  • Measure the performance of our content and affiliate links

You can manage cookie settings through your browser or device, but some functions may not operate correctly if cookies are disabled.

We do not collect payment card numbers or bank account details. Those are handled directly by third party operators or payment providers.

3. Purposes for collecting and using data

We may use your information to:

  • Operate, maintain and improve the website
  • Respond to your enquiries and provide customer support
  • Analyse trends and usage to improve our content and services
  • Monitor the performance of marketing and affiliate arrangements
  • Meet legal or regulatory obligations where applicable

Where possible, we use aggregated or de-identified information when analysing site usage or performance.

4. Legal bases for processing (where relevant)

Depending on the circumstances and applicable law, our grounds for handling personal information can include:

  • Your consent, for example where you subscribe to updates
  • Our legitimate interests in operating and improving an informational website
  • Compliance with legal obligations

5. Sharing and disclosure of information

We may share information in limited situations, including:

  • Service providers who assist in website hosting, analytics, communications or security, subject to appropriate confidentiality safeguards
  • Analytics and advertising partners, using aggregated or pseudonymised data where feasible
  • Authorities, regulators or law enforcement agencies, where required or permitted by law
  • In connection with a business restructuring, merger or asset transfer, subject to appropriate protections

We do not sell personal information in the ordinary sense. Some third party tools may collect data when you interact with our site; you should review their privacy policies where relevant.

6. International data transfers

Service providers and servers used to operate chickenroads-au.com may be located outside Australia. By using the site you acknowledge that your information may be transferred to and processed in other countries, which may have different data protection rules. We take reasonable steps to ensure that any overseas recipients protect information in a manner consistent, where practicable, with Australian privacy standards.

7. Data security measures

We use technical and organisational measures intended to protect information from accidental loss, misuse, unauthorised access, disclosure, alteration or destruction. These measures may include:

  • HTTPS encryption for data in transit
  • Access controls and authentication requirements for administrative accounts
  • Regular updates and maintenance of systems and software

No online system can be guaranteed as fully secure. You are responsible for taking reasonable steps to protect your own devices, networks and credentials.

8. Data retention

We retain personal information for as long as reasonably necessary to:

  • Provide and improve our services
  • Comply with legal, accounting or reporting requirements
  • Resolve disputes and enforce our terms

Information may be stored in backup systems for a limited period after active use ends. When data is no longer required, we take reasonable steps to delete or de-identify it.

9. Your privacy rights

Subject to applicable law and limited exceptions, you may:

  • Request access to the personal information we hold about you
  • Ask that we correct inaccurate, out-of-date or incomplete information
  • Request deletion of information where there is no ongoing legal or business need to retain it

Requests can be submitted through the contact details provided on the site. We may need to verify your identity before acting on a request.

10. Third party websites and cookies

Our website contains links to external sites. We are not responsible for the privacy practices or content of third party websites. You should review their privacy policies before providing any personal information or using their services.

Third party analytics and advertising tools integrated into our website may set their own cookies or tracking technologies. Management of these technologies can often be done via your browser settings or the third party’s own opt-out mechanisms.

11. Changes to this privacy section

We may update this privacy information from time to time. Significant changes will be reflected on this page, and the updated version will apply from the date of publication. Continued use of the website after changes indicates your acknowledgement of the revised privacy practices.

Security of accounts, data and information

1. Our security commitment

chickenroads-au.com takes the protection of user data and website integrity seriously. Security measures are designed to safeguard information that passes through our site and to reduce the risk of unauthorised access or misuse.

While we cannot control the security of third party operator sites, we encourage you to pay attention to security indicators, such as HTTPS and reputable licensing, before registering or sharing personal information elsewhere.

2. Technical protections

Measures used on or for the operation of chickenroads-au.com may include:

  • Transport layer encryption to protect data transmitted between your browser and our servers
  • Firewalls and intrusion detection or prevention tools
  • Regular security updates, software patching and maintenance
  • Secure configuration of hosting environments

These measures are reviewed periodically and may be updated or enhanced as technologies and threats evolve.

3. Account and credential safety

If the website offers user accounts, subscriptions or dashboards, you are responsible for:

  • Selecting a strong, unique password
  • Keeping your login credentials confidential
  • Logging out after use on shared or public devices

Where available, you are encouraged to:

  • Enable two factor authentication (2FA) or multi factor authentication (MFA)
  • Use password managers to store and generate secure passwords

You must notify us promptly via the contact details on the site if you suspect any unauthorised access to your account.

4. Monitoring and incident response

We may monitor traffic patterns and system logs for signs of:

  • Unusual or suspicious access attempts
  • Automated bots or scraping activity
  • Potential attacks on the site infrastructure

If a security incident is identified that is likely to affect your personal information, we will take reasonable steps to:

  • Contain and investigate the issue
  • Notify affected individuals and relevant authorities, where required by law
  • Reduce the risk of recurrence through additional safeguards

5. Your responsibilities for security

You play an active role in maintaining security whenever you use this or any other online service. You should:

  • Keep your devices’ operating systems and software up to date
  • Install reputable antivirus or internet security tools
  • Avoid accessing gambling or financial accounts over unsecured public Wi-Fi if possible
  • Be cautious about emails, messages or websites that request personal or financial information

If an email or message pretending to be from chickenroads-au.com appears suspicious, do not click any links or open attachments. Instead, access our site directly via your browser and contact us through the listed contact options.

6. Security on third party gambling sites

Any security measures on third party operators’ websites are managed by those operators. Before registering or depositing on an external site, consider:

  • Checking the address bar for HTTPS and the correct domain name
  • Reviewing the operator’s security, privacy and responsible gambling pages
  • Confirming that the operator is licensed by a recognised authority

chickenroads-au.com cannot control or guarantee the security policies of external sites and is not responsible for security incidents that occur on third party platforms.

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